Customer Service Excellence

What our customers say about us...

The testimonials below have been taken from our Customer Satisfaction Survey's in 2017. For more information on our survey please contact marketing@swagelokmanchester.co.uk.

To view our service commitment we make to our customers, view our Customer Charter.

• "Always found Swagelok products to be of the highest quality and delivery timescales."


• "I've found Swagelok very easy to deal with."


• "I have found Swagelok to be excellent with regard to response time "


• "Keep up the great work"

It is our intention to provide you with the highest possible level of customer service at all times. Should we not meet your expectations, our customer feedback and complaints procedure is explained below. Equally, we love to hear about the good work our associates are doing and the services that provide the most benefit to our customers.

Should you wish to provide us with feedback you may do so:

• By telephone: 01925 822 662
• By email: info@swagelokmanchester.co.uk
• In person: by visiting our office, by appointment.
• In writing: Customer Service Manager, Swagelok Manchester, 205 Cavendish Place, Birchwood, Warrington, WA3 6WU.